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1. Do I have to have a shut-off notice when I apply for Energy Assistance?

No. The household benefit is based on the number of persons in the home and the total household monthly gross income. However, if you have received a shut-off notice, we want to expedite the payment to prevent further collection or reconnection fees.

2. Can I receive Energy Assistance if my utility bill is in someone else's name?

Yes. The program requires that when you apply for assistance that you provide a copy of the current bill and a signed statement that you are responsible to pay for the utility.